SECPE Property Management OverView
Let Us Manage Your Property
GREAT COMMUNICATION
Our Property Management Team are readily available in the office and on mobiles. We return most of our calls within 4 hours and won’t leave you waiting for answers or dialogue
REGULAR INSPECTIONS
If your building has more than 6 units, we’ll put in place a regular inspection regime. Most properties have monthly inspections, some quarterly. This enables us to keep the building in good shape by monitoring the job contractors (like cleaners) are doing, and nipping problems in the bud
RELIABLE EMERGENCY RESPONSE
We operate a reliable 24r emergency hotline, and will be able to help you around the clock if you’re locked out (for example).
A QUICK TURNAROUND ON BASIC MAINTENANCE REQUESTS
Funds permitting, we attend to all straightforward non-emergency items within 48 hours. You will not be left waiting for repairs
REGULAR FACE TO FACE CONTACT
We’d like to meet you. If you feel like you’d like to speak to us in person we’ll undertake to meet you on site with 24hrs notice
HANDS ON MANAGEMENT
Lots of property managers rarely visit their clients’ buildings. Some don’t bother at all. We know ours inside and out. If there’s a problem, we’re quickly on the spot to assess it, and manage the works.
CORE COMPETENCIES
Our core areas of regular maintenance and inspections include
- Plumbing
- Electrical Repairs (such as A/C Maintenance)
- Cleaning
- Gardening
- Flooring
- Cabinetry
Residential Information
‘Bronze’ • Receipt of rents • Landlord notices • Tenant Eviction notices
‘Silver’ (Includes Bronze) • Marketing engine: – Social Media: Facebook, Instagram, website – Word of mouth / Calling – Publication, flyers – Local Cameroon Blogging site – Television • Professional photos /Videos • Appointments to rent/Show property • Background checks on tenant applications • Tenant Eviction Process • Maintenance and Repair Issues • Manage property utility bills • Fill vacancies
‘Gold’ (Includes Silver/Bronze) • Maintain/Manage Bedsheet and Linens • Maintain complete kitchen package e.g. Pots, pans, plates, forks etc, • Manage bathroom, towels, floor mats • Unit profitability report (income and expenses) • Comparative analysis (Furnished Rentals)
‘Platinum’ (Includes Bronze & Silver) • Manage construction work • Manage Property Development Tasks • Unit profitability report (income and expenses ) • Comparative analysis
Commercial Management
Refurbish your property or supervise major works, substantial maintenance and improvement projects..
Arrange for fixtures and fittings to be installed in a new building or investment properties bought with the intention to rent. Arrange furnishing packages on your behalf.
Manage void or interim periods to ensure cover should maintenance or emergencies arise, continue payemnt of utilities subject to fund and carry out a routine visit upon your request.
Manage properties on behalf of owners who wish to leave their property unoccupied for periods of time. Fees agreed by specific arrangement.
Obtain quotes for works required in the event you need to make an insurance claim for any damages.
Manage your other properties, perhaps let by other agents in different areas, providing you with continuity.
PREPARE – annual budgets, year-end accounts, and cyclical maintenance plans
COLLECT – service charges and ground rents (if required)
ORGANISE – maintenance contracts
ACTION – emergency and ad-hoc maintenance
PROCESS – consents, notices and payments to contractors
SUPERVISE – major building works
ENSURE – health and safety compliance
ARRANGE– inspections
REVIEW – rents, draft leases and transfers
PROVIDE 24/7 – emergency response
ADVISE – leaseholders on their rights and obligations
HOLD – keys
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